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More than Glove Boxes

Services, Maintenance and Technical Support

Our after-sales service and maintenance department provides effective functional monitoring to ensure the safety of your installations and operators, while fully respecting your processes.

A dedicated team for a long-term relationship based on trust.

At Glove Box Australia, we believe in a service-centred approach. Our support continues throughout the life of your glovebox and beyond. So, whether you need technical documentation, help solving a problem or any other type of assistance, we remain available to our customers to maintain the reliability of our systems.​

Our after-sales - maintenance team is :​

- Experienced technicians​
- Multi-sector skills: assembly, electricity, automation, programming, electromechanics, training, etc.​
- Tightness control, gas purification, regulation and safety.​
- Staff who are qualified and used to working in specific areas, chemical laboratories, industrial sites, controlled areas, climatic rooms, clean rooms, etc.​

Services, Maintenance and Technical Support

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Based in Melbourne and serving the wider Oceania region, Glove Box Australia operates across Australia and New Zealand. 
Our operations span the region, enabling us to deliver dependable solutions, responsive service, and region‑wide support wherever our customers are based.
 
Glove Box Australia Pty Ltd
 Suite 16120, 440 Collins Street, 
 Melbourne, VIC 3000, Australia 
 
sales@gloveboxaustralia.com.au +61 3 9193 1137

 

after-sales-service

Our Services

Technical Support​​
- Supply of technical documentation​
- Remote assistance by e-mail or telephone​
- Close attention and flexibility

Preventive Maintenance​
- Tailor-made service​
- Monitoring plan and technical support​
- Regular maintenance of the glove box and its equipment​
- Replacement of wearing parts and consumables​
- Maintaining operational performance​

Corrective Maintenance
- Repairing faults​
- Diagnosis​
- Intervention and recommissioning file ​
- Remote or on-site troubleshooting if necessary​

LeakTest-1

Our Services

Installation / Assembly​
- Installation and assembly of glove boxes on your premises ​
- Tests​
- Start​

Leak Tests
- Argon Leak detection
- Intervention report​
- Requalification of class 1 or 2 equipment​
​

Training
- Getting started​
- Instructions for the correct use of the glove box​
- Use of automatic and manual airlocks ​
- Using analysers​
- How purification works​
- Pressure regulation, ventilation and regeneration​
- Upkeep and maintenance of 1er level​
- Changing gloves, seals, filters and other consumables​

Maintenance contracts

To ensure that our gloveboxes continue to give complete satisfaction over the long term, our After-Sales Service Representative has developed a maintenance management system, specific to each installation: Maintenance Contracts.

High Quality service levels, with a commitment of 3 to 5 years:​

Maintenance contracts include:​

- Technician travel​
- Leak test and checks on general operation​
- Installation of consumables provided for in the contract or ordered in advance​
- Inspection report with recommendations ​

Service Packages

A Service to suit your needs on any glove boxes and any brands!

On-site check-up ideal when you have a glove box to inspect for traceability and to identify any issues.

Standard Service

Check the gloves quality
Look for potential leaks
Check on the filters
Perform a regeneration of the glove box
Check on the purification units
Clean Sensors
Service Report provided for traceability
Get Started
Popular

A minor on-site service done by our qualified engineer to optimise your glove box operating conditions.

Premium Service

Potentially Includes:
All Standard Service
Gloves Replacement
Change Filters
Replace O-rings
Full glove box check up
Leak check
Request a Meeting

A major service done on site by our trained and qualify engineer to bring your glove box back to normal.

Ultimate Service

Potentially Includes:
All Premium Service
Replacing Loads into Purification units.
Changing Sensors
Replacing Charcoal in Solvent Trap
Regeneration of the Glovebox
Leaks test, and reports...
Get started
Other services

Leak Check Service

Comprehensive on‑site leak inspection using an argon leak detector to verify the integrity of all glove box components. Any detected leaks are documented, with corrective recommendations and a full inspection report provided.
Get Started

Service Contract

We provides tailored service contracts to maintain glove box performance, safety, and reliability through regular inspections, preventive maintenance, leak checks, and functional verification, minimising downtime and extending equipment life.
Request a Meeting
FAQs

Frequently Asked Questions

Yes! We can service glove boxes from all brands—not just Jacomex. Our technicians are fully trained and highly skilled to support and maintain your glove box, regardless of the manufacturer.

 

Yes! We maintain an extensive catalogue of compatible spare parts and options suitable for glove boxes from various manufacturers. Contact us and our team will assist you with the right solution

The glove box should be supplied with inert gas with a 2 bars pressure. Normally, the inert gas chosen is nitrogen or argon and in some cases helium.

Regeneration requires a bottle composed either of hydrogen and inert gas or inert gas alone according to the glove box’ purification type.

Input Main feeding Reactor’s regeneration gas
O2 Purification O2 and H2O Purification H2O Purification
Gas Inert gas (Ar, N2, He) 95% Inert gas
5% H2		 100% Inert gas
Pressure/Flow 2 bars pressure Flow = 23 L.mn-1
Type of tank Tank or Inert gas
network quality: [O2] < 5 ppm ; [H2O] < 5 ppm		 10 m3 Tank
Connection Permanent Punctual (only during the reactor’s regeneration phase)
Fitting 4-6 or F1/4″ BSP flexible hose 4-6 or F1/4″ BSP flexible hose

The connection of the glove box exhaust gases to a network is optional. The glove box functioning is independent from the exhaust network.

However, the connection to an exhaust network is strongly recommended if hazardous products are handled in the glove box.

If the exhaust gases option is ordered ; we take care of connecting the glove box exhaust pipes to a collector (see picture attached). The collector will then be connected to your general network through a 63mm pipe (for instance).

No! The beauty of Jacomex's glove boxes is that the vacuum pump is not essential to the pressure regulation of the purified glove boxes as it is only used for the transfer chamber(s)’s vacuuming.

If a power failure occurs on the glove box; all the electro valves automatically shut so that the glove box tightness is maintained. The glove box remains in its current state of overpressure or under pressure.

When power is restored, the glove box runs again without alteration. No specific action is required from the operator and data are preserved.

Jacomex's oxygen sensor encloses an electronical galvanic cell which offers excellent properties in terms of performance, reliability, stability, with a long lifetime. The cell is not affected by background gases and compatible with acids. Being autonomous, it only requires minimal maintenance. There is no electrolyte hence no requirement to replace it; nor electrodes, hence no requirement to clean them.

The cell calibration (air or standard gas calibration) is easily performed through the intuitive user interface with calibration validation and direct diagnosis.

The Jacomex glove boxes equipped with a touch screen include an active fault visualisation; for instance, if a circuit breaker is triggered or a sensor out of order. Therefore, is it easy to spot a failure and carry out the repair.

The complete fault history can be recovered through the touch screen USB port.